LabelCalc® Serves Nutrition Analysis With Cutting-Edge Consulting to The Flying Falafel
LabelCalc Delivers Specialized Support Services
Another issue faced by The Flying Falafel was whether or not to treat hummus dip as a liquid, which is important due to the difference between beverage and non-beverage serving size declarations. The serving size declaration is composed of two parts – a “household measure” and its weight. For non-beverages, this measure is the metric equivalent in grams (g), while for beverages it may be fluid ounces, cups or cup fractions with the metric equivalent in milliliters (mL). Needham consulted the FDA on behalf of the company to confirm that hummus is considered a viscous dip and belongs in the liquid or beverage category. She then helped create nutrition labels that reflected this assessment.
Needham also assisted The Flying Falafel to successfully bring its products to market by advising about crucial aspects of data presentation and package design. In addition, she personally guided them through each step of the label generation process.
“When initially starting work with LabelCalc, we asked many detailed questions about topics beyond basic label creation,” said the company. “Lucy was very patient with us and spent a lot of time going over everything to make sure that we understood. In our opinion, that’s great customer service. She was also flexible with respect to our needs, which is important to build a good customer-supplier relationship.”
Summary and Conclusion
“LabelCalc functions as a convenient, one-stop business resource for our clients’ nutrition analysis needs,” stated Needham. “We routinely answer difficult questions about regulations issues, and make sure our clients have access to the newest and most comprehensive information available. In contrast, most laboratories charge inflated prices for customer support, often as much as $500 per answer to individual questions.”